IHM Management

Is your vacation home working for you, or are you working for it?

Minimize your stress and maximize your profits with our property management experience

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Revenue Maximization

Revenue Management

We take a hands on approach to revenue management and use industry leading analytics tools to ensure your property is getting the latest and most profitable pricing year round.

Tailored Marketing

Your home should be showcased to the right guests at the right time. We use the latest in cutting edge marketing to get your property optimum exposure and booking.

Loyal Repeat Guests

We keep in communication with an extensive database of former guests, so you’ll have a waiting list of loyal guests from day 1.

Direct Bookings

Approximately 20% of our reservations are direct bookings. That means we’re able to build direct relationships with our guests and maintain greater control over our reservations and revenue.

OTAs/Third Party Channels

We use all the latest third party booking sites like AirBnB, VRBO, Hopper Hommes, Whimstay among others to maximize the visibility of your home and ensure that no matter how your guests find your home, booking is a breeze.

Dedicated Home Care

24/7 Support

Rest easy knowing your guests have continuous support from our expert, local team. We ensure your property remains in excellent condition, 24/7 with our on-call staff.

Spotless Housekeeping

Every property is cared for by our professional house cleaners who are dedicated to providing a clean, maintained and flawless property.

Property Inspections

We perform rigorous and comprehensive inspections between every guest to make sure your property is in excellent condition year round.

Full Service Maintenance

You’ll never have to stress about maintenance or repairs again. Our local in house maintenance team performs thorough and comprehensive care of your property between every guest.

VIP Guest Experience

VIP Services

Our business starts and ends with our guests, so we go above and beyond to ensure everyone who stays with us feels like a VIP. All our guests can expect personalized guest relations for help during their stay.

Guest Screening

We maintain strict guest booking procedures to make sure the highest quality clientele are staying in your home. We thoroughly screen and verify every guest before check in and require a minimum age of 21 to book.

Smart Technology

You can rest easy knowing your property is in the safest and most secure hands possible. All our properties are updated with the latest smart home technology including digital locks.

Personalized Owner Services

No Nickel and Diming

We pride ourselves in offering value to our homeowners and don’t believe in nickel and diming.

Transparent Updates and Feedback

Stay connected with your property through our online owner portal that provides you with an up-to-the minute booking calendar, owner statements, and maintenance history.

Unlimited Owner Use

As a property owner, you’ll have full control and access to your property’s calendar. Unlike other companies that limit when homeowners can stay in their vacation homes, we give you unlimited access.

100% Owner Satisfaction

We are committed to satisfying the needs of our owners. Mistakes happen, but you have our commitment that we will do everything in our power to make the situation right.

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